Shipping policy

Order Processing Time

Thank you for choosing Geeopuk.

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.


Shipping Time

We currently ship orders to customers worldwide.

Estimated delivery times:

United States:

  • Standard Shipping: 7–15 business days

Other International Locations:

  • Estimated delivery time: 10–25 business days

Please note that delivery times are estimates only and may vary depending on your location, shipping carrier, customs clearance, weather conditions, and other factors beyond our control.


Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address and order details.

From time to time, we may offer free shipping promotions. Any applicable shipping promotions will be clearly displayed on our website.


Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.

You can use the tracking number to check the status of your shipment.

Please allow 3–7 business days for tracking information to become available after shipment.


Customs, Duties, and Taxes

Customers are responsible for any customs duties, taxes, or import fees that may apply to international shipments.

Geeopuk is not responsible for delays caused by customs inspections or clearance procedures.


Lost, Damaged, or Delayed Packages

Geeopuk is not responsible for packages that are lost, stolen, or delayed after being handed over to the shipping carrier.

If your package arrives damaged or you experience any shipping issues, please contact us as soon as possible at:

Email: tgbnhy2026@163.com

We will work with you to help resolve the issue.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is shipped to an incorrect address due to customer-provided information, Geeopuk is not responsible for the resulting loss or additional shipping costs.

Please contact us immediately if you notice an error in your shipping information.


Contact Information

If you have any questions regarding shipping, please contact us:

Business Name:
Geeopuk

Email:
tgbnhy2026@163.com

Address:
Room 1101A, Building D, Zhujing Plaza,
No. 9009 Longxiang Avenue,
Longgang District, Shenzhen, Guangdong 518172, China